Policies

If you are unable to sign for your wine package on any of the 3 delivery attempts, UPS will return your package back to the winery. You have the option to have the package held for pick up or reshipped for an additional shipping fee. Please contact us directly at 760.738.6500 x 18 or 1.800.868.9463 for any questions or concerns regarding delivery.

 

The California Department of Alcoholic Beverage Control and as federal law states, alcoholic beverages can only be returned or exchanged if the product is spoiled, deteriorated or contaminated.

 

We are committed to protecting your privacy. Your personal information will only be used by Orfila Vineyards & Winery and will not be sold or shared with anyone.

 

We at Ponte Family Estate understand your concerns about the security of online transactions. Therefore, our site is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through this site.

 

Once your Wine Club Shipment, Online Store or Tasting Room Order has been processed and a change of address is required while in route, an additional shipping charge will be applied to the order under the sole discretion of management. Please contact the Wine Club directly at 760.738.6500 x 18 or Orfila Vineyards & Winery at 1.800.868.9463.